Enhancing Access to Administrative Services in Odesa
The Odesa City Council announces that all CNAP departments have been equipped with modern self-service information terminals that meet inclusivity standards.
The primary aim of this initiative is to ensure equal rights for all citizens by creating barrier-free access to administrative services. This new equipment is especially beneficial for individuals with disabilities, including those using wheelchairs and those with visual impairments.
With these information terminals, users can:
- schedule appointments;
- leave feedback on the services received;
- access the "Dія" portal and the Unified State Web Portal for electronic services.
- The terminal interface is designed to be simple and user-friendly, catering to wheelchair users and individuals with visual challenges.
This marks another important step towards digitalization and increasing the accessibility of administrative services for all segments of the population.
